Privacy Policy

Effective Date: October 6, 2026 · Business: Lufkin Alterations Professional Repairs LLC

Lufkin Alterations Professional Repairs LLC ("we," "us," or "our") values your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you use our services or communicate with us.

1. Information We Collect

We collect personal information that you voluntarily provide to us when dropping off items for alteration, contacting us, or opting into text notifications. This information includes:

Contact Information: Name, phone number, and email address.
Order Details: Garment descriptions, fitting measurements, and service preferences.

2. How We Use Your Information

We use your information solely to deliver our services, including:

Sending order status updates and pickup readiness notifications via SMS or email.
Responding to customer inquiries and service requests.
Managing shop records and transactional billing.

3. SMS & Mobile Information Sharing Disclosure

Lufkin Alterations Professional Repairs LLC does not sell, rent, or share your SMS opt-in data or personal information with third parties or affiliates for marketing or promotional purposes.

All mobile contact information and opt-in consent collected for SMS notifications are kept strictly confidential and used solely for operational order updates and service communications.

4. Data Security

We implement appropriate administrative and technical measures to protect your personal information against unauthorized access, loss, or misuse.

5. Contact Information

If you have any questions regarding this Privacy Policy, please contact us:

Phone: (210) 639-6765
Email: admin@lufkinalterationsllc.com
Address: 1417 Atkinson Dr, Lufkin, TX 75901